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Delivery and Returns

DELIVERY

Dependant on the size of the order, Royal Mail delivery will Cost between £3.00 and £10.00. If you would like your parcel sooner, please contact us for more information. 

Collection is available at events I am attending.

 

RETURNS

Lula Bo will accept Returns up to seven working days after items are Received. Items must be returned unworn, in new condition and in the original packaging. Please contact me in advance of returning the item, so that I can give you the correct returns address. I recommend that Recorded Delivery is the chosen Returns Method, as Refunds will not be given to Lost items. Earrings are non refundable due to hygiene reasons.

 

LOST/ DELAYED POSTAL ITEMS

In accordance with Royal Mail Regulations on lost mail, UK Items can only be considered lost after 15 days. International mail is 25 days. As such, I would ask you kindly to be patient and wait for this time to elapse before requesting a refund or replacement. Should you have any questions or concerns regarding this, Please contact me directly and I will do my best to help.